Privacy Policy

When you make a purchase, create an account, or contact us, we may collect the following information:

Personal details: name, email address, shipping address, phone number. Payment information: credit card details are processed securely through our payment provider and are never stored on our servers. Usage data: pages visited, time spent on site, and general device/browser information collected through cookies and analytics. Communication data: messages sent through our contact form or email correspondence.

Your information is used to: process and fulfill orders, including shipping and returns. Send order confirmations, shipping updates, and customer service communications. Improve our website experience and product offerings. Send promotional emails (only if you opt in — you can unsubscribe at any time). Comply with legal obligations and prevent fraud.

We use cookies and similar technologies to: remember your preferences and shopping cart. analyze site traffic and usage patterns. serve relevant product recommendations. You can manage cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

We may share limited data with trusted third parties to operate our business: Payment processors (for secure transaction handling). Shipping carriers (for delivery of orders). Analytics providers (for understanding site usage). Email service providers (for order updates and optional newsletters). These partners are contractually obligated to protect your data and use it only for the purposes we specify.

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmission, secure payment processing compliant with PCI-DSS standards, regular security audits of our systems, and restricted access to personal data on a need-to-know basis. While no system is completely secure, we continuously work to protect your information.

Depending on your location, you may have the right to: access the personal data we hold about you. request correction of inaccurate data. request deletion of your data. opt out of marketing communications. data portability — receive a copy of your data in a structured format. To exercise any of these rights, contact us at hello@celestcrystals.com.

Our products and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

We may update this privacy policy from time to time. The most current version will always be available on this page with the "Last Updated" date at the top. Continued use of our site after changes constitutes acceptance of the updated policy.